FAQs

Mountain Spas Etc

Have a hot tub-related question? Mountain Spas Etc has the answer. Check out these FAQs and give us a call today for more information!

  • What types of hot tubs and swim spas do you offer?

    We provide a diverse selection of hot tubs and swim spas from leading manufacturers, designed to accommodate various preferences, sizes, and budgets. Our range includes options for relaxation, hydrotherapy, and fitness, ensuring we can meet your specific requirements.
  • Do you provide delivery and installation services?

    Indeed, we offer comprehensive delivery and installation services. Our professional team ensures your spa is set up correctly and safely. We'll guide you through every step, from preparing the site to your initial use of the spa.
  • Can I customize my hot tub with different features?

    Certainly. Many of our spa models allow for customization. You can choose from features such as LED lighting, Bluetooth audio systems, and advanced water purification options. Our staff will assist you in configuring a spa that perfectly suits your preferences and space.
  • Do you offer maintenance services for hot tubs and swim spas?

    We do provide maintenance services for both hot tubs and swim spas. Our offerings include water testing, chemical balancing, filter cleaning, and system inspections to ensure your spa operates at peak efficiency.
  • What should I do if my hot tub is not working properly?

    In the event of a malfunction, please contact our service department. Our skilled technicians are equipped to diagnose and resolve issues related to pumps, heaters, leaks, and control systems in your spa.
  • How often should I change the water in my hot tub?

    We advise changing your hot tub water every three to four months, depending on usage frequency. Regular maintenance, including proper water care and filter cleaning, can help extend the duration between water changes.
  • Do you sell hot tub covers and accessories?

    We do offer a comprehensive range of accessories for your spa. This includes covers, steps, cover lifters, water care products, and replacement parts, all designed to enhance your overall spa experience.
  • What type of chemicals do I need for my hot tub?

    The specific chemicals required depend on your spa system and water quality. Our inventory includes high-quality sanitizers, pH balancers, shock treatments, and other essential products to maintain clean and safe water in your spa.
  • Do you offer financing options for hot tubs and swim spas?

    We do provide financing options to make purchasing a spa more accessible. Please reach out to our team for detailed information about available plans and the application process.
  • What kind of warranty comes with my hot tub or swim spa?

    Warranty coverage varies by manufacturer and model. Generally, our spas come with warranties that cover the shell, plumbing, and electrical components. We'll provide specific warranty details for your chosen spa at the time of purchase.
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